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We are here to assist you with any questions, feedback, or custom requests. Reach out to us to experience our exceptional customer service and commitment to quality firsthand. Let’s connect and bring the artistry of RD Knives to your kitchen or workshop.

Frequently Asked Questions

1. What materials do we use?

At RD Knives, we use only the finest materials to craft our knives, including Damascus steel, San Mai steel, and high carbon steels. Damascus steel is renowned for its strength, durability, and unique wavy patterns, resulting from blending multiple steel types. San Mai steel, a traditional Japanese technique, sandwiches a hard high-carbon steel core between softer layers, providing a perfect balance of sharpness and durability. High carbon steels are valued for their exceptional edge retention and ease of sharpening, making them ideal for precision and reliability. These materials ensure that every RD Knife is a masterpiece of both performance and aesthetics.

2. How should I care for my RD Knife to maintain its best condition?

To keep your RD Knife in pristine condition, hand wash it with mild detergent and dry immediately. Store it in a dry place, and use a leather strop regularly to maintain the blade’s sharpness. For detailed care instructions, refer to the care guide included with your purchase.

3. Can I order a custom-designed knife?

Yes, we specialize in creating custom knives that cater to both the aesthetic preferences and practical needs of our clients. Contact us to start the consultation process for your unique, hand-forged knife.

4. What is the return policy for RD Knives?

Due to the custom nature of our products, we do not accept returns on knives unless they are defective. If your knife has a manufacturing defect, please contact our team within 30 days of purchase for a resolution.

5. How long will it take to receive my knife after I place an order?

Each RD Knife is crafted with meticulous attention to detail. To inquire about the current waiting list and get updates on your order status, please contact us.

6. Do RD Knives come with a warranty?

All RD Knives come with a lifetime warranty against manufacturing defects. This warranty does not cover normal wear and tear, misuse, or damage. For warranty service or more information, please contact our support team.